Your health and safety is of paramount importance to us and is constantly reviewed in line with current regulations.

Please notify a member of staff if you notice any area of concern so immediate action can be taken.

Patient safety charter

Our practice has a safety culture which means that patient safety is at the forefront of everyone’s minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also a culture that is open and fair, where team members can discuss the challenges they face at work for the best interests of our patients. For patient safety we:

  • Follow the latest infection prevention guidelines including those from NHS England
  • Use dental instruments that are single use or are sterilised after use
  • Decontaminate work areas including the dental chair, hand held equipment and cupboard handles, in between patients
  • Maintain a high standard of personal hygiene including clinical clothing and the restricted wearing of jewellery
  • Monitor practice water for quality. Dental unit waterlines are disinfected and kept clear
  • Handle waste according to current regulations and dispose of it with appropriate carriers
  • Take expert advice if a team member may have a blood borne infection. The team member will have an occupational health examination and follow the advice on their role in treating patients
  • All our team members are trained in safeguarding of children and vulnerable adults and follow the practice safeguarding procedures, which are regularly monitored and reviewed.

We run a clinical governance system which uses integrated risk management to identify, assess, analyse and manager all risks and incidents. The goal is continuous improvement in our care and service to you.

The Practice Manager has the overall responsibility at the practice. The team is supported through regular meetings, staff training, personal development and regular appraisals. The practice always welcomes questions, comments and suggestions from patients.

Please contact the Principal Dentist if you have any questions or concerns.

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What our Patients Say

stars

From the very second I walked through the door, I felt very welcomed. Morgan did my initial introduction and did the first part of my free consultation; he was very...

Peter E

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I’ve just completed my smile journey. From the first day I walked through the door, it felt like the right place for me. All the staff are so friendly. Clare,...

Iris M

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Very grateful to have got my implants in yesterday after worrying about my previous implant failure in January. I am thankful to Michael and Morgan for their patience with me...

Margaret M

stars

Everything was excellent. Michael and Morgan were brilliant.

Valerie M

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I went to Dr Michael Rowland for a consultation and was extremely impressed with the whole setup. Excellent facilities. Dr Michael Rowland took scans and explained exactly what options I...

Billy G

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General Dentistry

Happy smiles. Great results

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Cosmetic Dentistry

Improving smiles… naturally

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Dental Implants

Shine confidently again

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General Dentistry

Happy smiles. Great results

Learn More

Cosmetic Dentistry

Improving smiles… naturally

Learn More

Dental Implants

Shine confidently again

Learn More

Meet the team

Meet the Team

Dr Michael Rowland

Principal Dentist

Team - North Down Dental

Dr Peter Turner

Specialist Orthodontist

Team - North Down Dental

Dr Conor Armstrong

Specialist Orthodontist

Team - North Down Dental

Dr Judith Finlay

Specialist Orthodontist

Team - North Down Dental

Dr Karl Grimes

Specialist Orthodontist

Dr Michael Rowland

Principal Dentist

Team - North Down Dental

Dr Peter Turner

Specialist Orthodontist

Team - North Down Dental

Dr Conor Armstrong

Specialist Orthodontist

Team - North Down Dental

Dr Judith Finlay

Specialist Orthodontist

Team - North Down Dental

Dr Karl Grimes

Specialist Orthodontist

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Google Rating
4.9
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